Here are five steps you can take today:-
At Linksides Business Solutions, we're working to keep people safe and informed about the recent outbreak of COVID-19. We know that as members of the communities you serve, businesses like yours may also be experiencing unexpected challenges, and we're committed to providing as much support as possible.
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| Linksides Business Solutions |
1> KEEP YOUR SELF SAFE & INFORMED
Stay up to date by following credible, official sources such as the World Health Organization (WHO) and your local government health department so you can respond quickly to changes that could affect you or your customers.
2> STAY IN TOUCH WITH YOUR CUSTOMERS
Proactively share important information with your customers using email, your website, Facebook Page, Instagram business profile or however you typically connect. Remember that you can pin important posts to the top of your Facebook Page for quick viewing. You might include information about the measures you're taking to make your premises or products safe, or how you will handle customer enquiries if there are expected delivery delays.
Deploy IVR (interactive voice response) for call tracks, recording & voice mail for better understanding.
3> TRY HOSTING ONLINE ABOUT OFFERS & SERVICES - "WE CARE POINT"
Build such appealing contents & heart touching offers that customers can place booking during financial ups-downs. make tag lines Book Now! Avail Later..Make such plans to reach them personally like home deliveries, home calls, home consultations etc.
4> PREPARE CUSTOMER SERVICE PLAN
In order to be responsive and transparent with your customers during this challenging moment, prepare for incoming questions and requests. Consider drafting templated responses for your emails or set up instant-reply messages with information you expect your customers will be looking for. Connect with your customers for free in real time using Instagram Direct messages , Messenger or setting up a Whats-app Business profile .
5> LOOK FOR BUDGET EFFECTIVE ADVERTISING OPTIONS IN FINANCE CRISES
In this challenging financial crises every business can not spend more on Traditional marketing like Leaflets, standee, banner, hoarding, bus panel ad, railway ad, etc. all leverage heavy budget of advertisement. Manpower challenge in terms of salary. Using digital marketing tactics is the most cost-effective way to market your business. One of the most important benefits of digital marketing is that it is the most cost-effective ways to market your business.
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